Strong advocate for the use of open source technologies in day-to-day library operations. Heavily involved with software development, network management, data (and metadata) wrangling, server administration, process automation and a host of other technical odds-and-ends at the Ohio Public Library Information Network (OPLIN), an independent agency within the State Library of Ohio.
Over 15 years of experience providing technology solutions to libraries and consortia, including most recently as the Library Systems Analyst at OhioNet; proudly serving members of CLEVNET, OhioLINK, Consortium of Ohio Libraries (COOL), Ohio Private Academic Libraries (OPAL), Serving Every Ohioan (SEO), Private Academic Library Network of Indiana (PALNI), Central Library Consortium (CLC), and the Cleveland Clinic.
MLIS in Information Science, 2010
Kent State University
BA in Cultural Studies, 2008
The Ohio State University
AA in Humanities, 2006
Columbus State Community College
While contactless library services have been available for decades, there’s been a distinct shift in the design of and expectations from contactless services in the last few years. Whether accelerated by the pandemic, or by the expansion of contactless services in adjacent industries, there’s an increasing demand for simplicity and convenience of library services. A smooth user experience on the surface often involves complex behind-the-scenes procedures, requiring a depth of technical knowledge, cross-organizational communication skills, and a high level of patience and understanding as the process for creating new service models that remove barriers to accessing library resources can be burdensome.
Rather than fussing with the overhead and time investment required to maintain a suite of custom scripts to gain deeper insight into EZproxy usage, take advantage of the cumulative efforts of EZproxy users from around the world. In this presentation, the presenter will demonstrate the use of ezPAARSE, an open-source application for ingesting, parsing, deduplicating, and enriching EZproxy log files for standardized analysis. Attendees will leave with an understanding of the utility of ezPAARSE and the knowledge required to begin using ezPAARSE to extract a more rich and finer-grained set of insights from usage activity.
Contextualizing EZproxy is a presentation to the OhioLINK membership, primarily Ohio’s academic libraries. The presentation focuses on the challenge of troubleshooting EZproxy issues, as we need to consider the wide range of potential failures that are possible at each stage in the remote access workflow.